There is more to listening than meets the eye, or rather, the ear. Listening is not merely hearing what the other person says, but also comprises understanding what that person says on a deeper level and reacting adequately to it. Many communication failures, hurt feelings and misunderstandings result from the inability to listen properly. Our relationships and dealings with other people will become much more fruitful and fulfilling if we study and learn the art of listening. For listening is an art unto itself. There are several things to bear in mind in order to become a good listener.
Read full article: The Art of Listening